Free Local Shipping for online orders $399 & up - Use Coupon Code freedel in the shopping cart to redeem Free Shipping
How Free Local Shipping Works:
We offer free local shipping right to your door. Order online, and orders over $399 qualify. Shipping company will drop-off at the first available area outside your home (Front door, porch, walkway, and garage) however, you will then be responsible for further handling and transport beyond that point. Please make arrangements accordingly.
Appointment Scheduling: You will be notified of your delivery date and 4-hour appointment window via email
or phone call once your item(s) arrive to our warehouse. The shipping departments contact information will
be included in case you need to reschedule your delivery.
Signature Required: Yes. Someone needs to be present to accept the delivery. Must be of 18 years and
required to have legal verification.
NO Packaging Removal Included
NO Assembly Service Included
Free Local Shipping Details:
Orders placed through the website
Orders must be $399 and up. Orders under $399 are a flat fee of $30.00
Most items qualify to ship for free except Clearance , Special Buys, Outlet Items
We ship via, UPS, FedEx or our company truck
Shipping Time: Online orders can take 2-4 weeks, In-stock items usually ship in 3-5 Business days
Shipping charges apply for shipments more than 10 miles of Zip Code 01089 (see rates during checkout)
Shop with ease, we won't surprise you with any hidden charges or handling fees. The price you see in the shopping cart is the price you pay, All Massachusetts orders and shipments are required to charge sales Tax. Orders that qualify for promotional free shipping doesn't include, and offer doesn't apply to, gift cards, bulk orders, applicable shipping charges, or sales tax. Some items have specific shipping charges and are not eligible towards the qualifying amount for the reduced shipping rates or free shipping.
We advise all customers to inspect merchandise completely at time of delivery. If you see any issues, please report to the delivery team right away so we can resolve issues promptly. All CLAIMS have to be made with delivery team at time of delivery. NO CLAIMS WILL BE ACCEPETED AFTER DELIVERY TEAMS DEPARTURE.
Where do we ship locally for free?
Springfield, West Springfield, Longmeadow, East Longmeadow, Hampden, Wilbraham, Ludlow, Chicopee, South
Hadley, Holyoke, South Hampton, Westfield, West Springfield, Feeding Hills, Agawam, Suffield, and Enfield CT.
Anywhere within 10 miles of zip code 01089. Areas outside 11 miles of 01089 will vary on shipping by zip code.
11-20 Miles from 01089 $50.00 21-30 Miles from 01089 $75.00
For shipping outside of 30 miles from Zip Code 01089
Please call customer service to receive a quote.
When Will My Order Arrive?
Orders Placed In Store for In Stock Items:
Local In-stock orders are processed to ship within 2-3 business days.
Orders Placed Online & Special Orders:
Most products on our site are designed and estimated to ship within 1-3 weeks directly from the manufacturer. Once you place your order online, it takes 2-3 business days for the order to be processed and prepared logistically. To provide our customer with a great selection on the internet, we ship from warehouses all over the states. Shipment times vary based on different factors. Some warehouses can ship the very same day and some can take longer time (e.g. 3-4 weeks) to ship. Some shipments are directly shipped to you from the manufactures and some are delivered to our facilities. Once we receive your furniture, in most cases we can ship within 2 Business Days. For you to receive you order, the estimated total average time can take 2-5 weeks from the day you made your purchase. We will keep you informed every step of the way, from the time you place your order to the time you take delivery.